Free List Of Top 10 Customer Relationship Management Software Companies
Customer Relationship Management (CRM) software plays a critical role in helping businesses manage interactions with current and potential customers. In the US, numerous companies offer top-notch CRM solutions, catering to a wide range of industries. Here, we present an overview of the top 10 customer relationship management software companies in the US to assist executives in making informed decisions.
Salesforce
Sector: Cloud-based software
Year Founded: 1999
Annual Revenue: $21.25 billion (2020)
Description: Salesforce is a global leader in CRM solutions, offering a comprehensive suite of cloud-based applications focused on sales, service, marketing, and more.
Link: [Salesforce](https://www.salesforce.com/)
Oracle
Sector: Enterprise software
Year Founded: 1977
Annual Revenue: $39.07 billion (2020)
Description: With an extensive range of business applications, Oracle provides robust CRM software tailored to various industries, empowering businesses to deliver personalized customer experiences.
Link: [Oracle](https://www.oracle.com/applications/customer-experience/crm.html)
SAP
Sector: Enterprise software
Year Founded: 1972
Annual Revenue: $33.1 billion (2020)
Description: SAP offers a suite of CRM solutions designed to enhance customer engagement and drive business growth, leveraging advanced analytics and intelligent technologies.
Link: [SAP](https://www.sap.com/products/crm.html)
Microsoft Dynamics 365
Sector: Software
Year Founded: 2005
Annual Revenue: $143 billion (2020)
Description: Microsoft Dynamics 365 delivers integrated CRM and ERP capabilities, empowering organizations to streamline operations, gain insights, and build strong customer relationships.
Link: [Microsoft Dynamics 365](https://dynamics.microsoft.com/en-us/)
HubSpot
Sector: Software
Year Founded: 2006
Annual Revenue: $883.3 million (2020)
Description: HubSpot’s CRM platform offers a user-friendly interface and a wide range of tools for marketing, sales, and customer service, enabling businesses to attract, engage, and delight customers.
Link: [HubSpot](https://www.hubspot.com/products/crm)
Zoho CRM
Sector: Software
Year Founded: 1996
Annual Revenue: $500 million (estimated)
Description: Zoho CRM provides a customizable, multichannel CRM platform that helps businesses of all sizes streamline their sales processes, improve customer engagement, and grow revenue.
Link: [Zoho CRM](https://www.zoho.com/crm/)
Zendesk
Sector: Software
Year Founded: 2007
Annual Revenue: $816 million (2020)
Description: Zendesk’s CRM and customer service software offers a seamless omnichannel experience, enabling companies to build better customer relationships and improve support interactions.
Link: [Zendesk](https://www.zendesk.com/)
Freshworks
Sector: Software
Year Founded: 2010
Annual Revenue: $300 million (estimated)
Description: Freshworks provides a range of CRM and customer service software, empowering businesses to deliver exceptional customer experiences through personalized interactions and streamlined workflows.
Link: [Freshworks](https://www.freshworks.com/)
Pipedrive
Sector: Software
Year Founded: 2010
Annual Revenue: $90 million (estimated)
Description: Pipedrive’s easy-to-use CRM software is designed to help small and medium-sized businesses manage sales processes effectively, driving efficiency and maximizing deal conversions.
Link: [Pipedrive](https://www.pipedrive.com/)
Infusionsoft by Keap
Sector: Software
Year Founded: 2001
Annual Revenue: $100 million (estimated)
Description: Infusionsoft by Keap offers an all-in-one CRM and marketing automation software designed for small businesses, helping them attract, engage, and retain customers while automating routine tasks.
Link: [Infusionsoft by Keap](https://keap.com/)
In a competitive market, selecting the right CRM software is crucial for businesses looking to optimize their customer relationships. These top 10 CRM software companies in the US offer a diverse range of solutions catering to the unique needs of various industries, empowering businesses to enhance customer interactions and drive growth.