Privacy Policy
This policy is effective as of 8th March 2024
Definitions
“Agreement” means these terms of use and all materials referred to or linked to
in here as well as any Order Form.
“Accounts” means the advertiser
accounts or accounts that will be reported on with the Reporting Service.
“Billing Period” means the period for
which you agree to prepay fees, which will be the same as or shorter than the
Subscription Term. For example, if you subscribe to the Services for a two(2)
year Initial Subscription Term, with a twelve (12) month upfront payment, the
Billing Period will be twelve (12) months.
“Confidential Information” means all
information provided by you or us (“Discloser”) to the other
(“Receiver”), whether orally or in writing that is designated as confidential.
Confidential Information does not include any information that (i) is or
becomes generally known to the public without breach of any obligation owed to
the Discloser; (ii) was known to the Receiver before receipt from the
Discloser; (iii) received from a third party without restriction
“Consulting Services” means
the professional services provided to you by us, which may include training
services, installation, integration or other consulting services.
“Customer Materials” means
all materials that you provide or post, upload, input or submit for public
display through the Services. “Maximum Accounts” means the maximum
number of Accounts you are permitted to use with the Services as identified in
your Order Form, plus any Accounts added as part of an upgrade.
“Dashboard Users means your employees,
representatives, consultants, contractors, direct customers or agents who are
authorized to use the Services for your benefit and have unique user
identifications and passwords for the Subscriptions and only have access to
theclient-facing dashboard service.
“Order Form” or
“Order” means the ContentMassive-approved form or online subscription
process by which you agree to subscribe to the Services, specifying among other
things, the service offering selected and the number of Accounts included.
“Subscription Fee” means the
amount you pay for the Services.
“Services” means the ContentMassive.io
website, all content, services, features, activities, and products available at
or through the Website, including, but not limited to, the reporting service
(the “Reporting Service” app.ContentMassive.io, the call tracking
service (ContentMassive) and, together with all other content, services,
features, activities and products available through the Website.
“Subscription Term” means
the period during which You have agreed to be subscribed to Services.
“Users” means your employees, representatives, consultants,
contractors or agents who are authorized to use the Services for your benefit and
have unique user identifications and passwords for the Subscriptions.
“You”, “your” or
“Customer” means the person or entity using the Services or receiving the
Consulting Services and identified in the applicable billing statement, online
subscription process, Order Form or Statement of Work as the customer.
ContentMassive Terms Of Use
The following terms and conditions (this “Terms of Use”) govern all
use of the Services. TheServices are owned and operated by ContentMassive Inc.
“ContentMassive”. Please read these Terms of Use carefully before
using the Services.
BY USING OR ACCESSING THE SERVICES,
YOU AGREE TO BE BOUND BY THIS TERMSOF USE AND ALL TERMS, POLICIES, AND
GUIDELINE INCORPORATED IN THE TERMSOF USE BY REFERENCE, INCLUDING, BUT NOT
LIMITED TO, CONTENTMASSIVE’S PRIVACYPOLICY (COLLECTIVELY, THIS
“AGREEMENT”). THIS AGREEMENT IS LEGALLY BINDINGAND CONDITIONS YOUR
USE OF THE SERVICES. IF YOU DO NOT AGREE TO ALL THETERMS AND CONDITIONS OF THIS
AGREEMENT, YOU MAY NOT USE THE SERVICES.
1.
ACCOUNT REGISTRATION AND
ACCESS
1.1. Registering
To register for the Reporting Service and create an account, you (including any
agentdesignated by you operating on your behalf) must complete the registration
process by providing ContentMassive with the information prompted by the
registration form, including your name, email address, telephone, company name,
company website, and password. You agree to provide us with complete and
accurate information when you register for the Reporting Service,and to keep
such information up to date.
You shall protect your username and
password and are solely responsible for activities that occur under or through
your account, including activities initiated by third parties, whether or not
such activities are authorized by you. If you allow a third party to access the
Reporting Service on your behalf, you shall ensure that such third party is
bound by, and abides by, the terms of this Agreement. You agree to notify ContentMassive
immediately of any unauthorized use of your account or any other breach of
security relating to your account or your use of the Reporting Service.
ContentMassive may access your
account, or information associated with your account, to provide support or
maintenance, for security-related reasons, or any other business purpose.
Youacknowledge and consent to such access.
2.
LICENSES
2.1. License to ContentMassive
During the subscription term and subject to compliance by You with these Terms,
ContentMassive hereby grants you a limited, revocable, non-exclusive,
non-transferable and non-assignable license to (i) remotely access (by You,
your Users or your Dashboard Users) the Reporting Service to view and download
your data via reports, dashboards, KPIs, monitoring or any other service
detailed in your Order Form, located at https://app.ContentMassive.io or https://app.mymarketingreports.com (ii)
to modify and distribute your downloaded reports
In additional to complying with the
other terms, conditions and restrictions set forth below in these Terms, You
agree not to (A) license, sublicense, sell, resell, rent, lease, transfer,
assign, distribute, time share or otherwise commercially exploit or make the
Service available to any third party, other than authorized Agents and
End-Users in furtherance of your internal business purposes as expressly
permitted by these Terms; (B) use the Service to process data on behalf of any
third party; (C) modify, adapt, or hack the Service or otherwise attempt to
gain unauthorized access to the Service or related systems or networks; (D)
falsely imply any sponsorship or association with ContentMassive Inc; (E) use
the Service in any unlawful manner, included but not limited to violation of
any person’s privacy rights; (F) use the Service for any forms of duplicative
or unsolicited messages; (G) use the Service to store or transmit files,
materials, data, text, audio, video, images or other content that infringes on
any person’s intellectual property rights; (H) use the Service in any manner
that interferes with or disrupts the integrity or performance of the Service
and its components (I) attempt to decipher, decompile, reverse engineer or
otherwise discover the source code of any Software making up the service(J) use
the Service to knowingly post, transmit, upload, link to, send or store any
content that is unlawful, racist, hateful, abusive, libelous, obscene or
discriminatory; (K) use the Service to knowingly transmit, link to, send or
store any viruses, malware, Trojan horses, time bombs or any other similar
harmful software; or (L) attempt to use, or use the Service in violation of
theseTerms.
2.2. License to Client Data
As between the parties, you shall retain ownership of any information, data and
statistics thatContentMassive obtains from your data providers, such as raw
data and log files generated by and/or provided to the Reporting Service.
You represent and warrant that you
have all rights, licenses, and consents required to access your clients data on
the ContentMassive platform.
3.
PRIVACY
ContentMassive’s Privacy Policy is incorporated into this Agreement and is
available at https://www.ContentMassive.io/legal/ContentMassive-privacy-policy.
As used in this section,
“Personally Identifiable Information” refers to information that can
be used to personally identify a unique individual, such as name, address and
phone number.
3.1. Your Obligations With Respect to
Cookies Used by the ContentMassive Script on Visitors to Your Website
The ContentMassive Script may store cookies on computers used by those who
visit your website (“Visitors”). These cookies contain values that
allow ContentMassive to detect if the Visitor is a returning Visitor or a
first-time Visitor to your web page(s), and when the Visitor last visited the
web page(s). Unless you direct us to do so, such as by associating an identity
with the Visitor, no Personally Identifiable Information relating to the
Visitor is stored within these cookies. By using the ContentMassive Script
implementing the use of such cookies, you represent and warrant that: (A) you
will comply with all applicable laws relating to the placement of such cookies
on Visitors’ computers; (B) you have posted (or you will post) a privacy policy
on each website on which you use the Service, which clearly and conspicuously
discloses the use of such cookies and (C) you have obtained all required
consents and authorizations from your website Visitors relating to the use of
such cookies.
3.2. Security
Your ContentMassive account is protected by a username and password, and should
be accessed only by You or third parties that You authorize. You should take
steps to protect against unauthorized access to or use of your username and
password. You should also remember to log off when using any shared computer or
device. ContentMassive has implemented reasonable security mechanisms to
protect your information and Client Data from loss, misuse and unauthorized
access, disclosure, alteration and destruction. Examples of these security
mechanisms include limited and password-protected access and SSL encryption to
protect transmission of data. However, please keep in mind that no security
system is impenetrable. It may be possible for third parties to intercept or
access Client Data, information you provide to ContentMassive, information we
compile on your behalf, and/or information that we collect about you. ContentMassive
cannot guarantee the security of such information and is not responsible for
unauthorized access to client accounts or Client Data.
3.3. ContentMassive Limits Access to
Your Information
ContentMassive will not knowingly permit access to, or otherwise divulge to a
third party, the statistical information we compile for you, or any
confidential advertising data from your clients except for the express purpose
of generating reports which have been requested, authorized or approved by you,
or unless acting under a good faith belief that such action is necessary to (A)
conform to legal requirements or comply with legal process; (B) protect and
defend the rights or property of ContentMassive; (C) enforce our agreements
with clients and/or visitors to our Website; or (D) troubleshoot problems with
the Services.
3.4. Reporting Services Not Available
for Websites Directed to Children
You may not use the Reporting Services in connection with (A) any website or
portion of a website labeled or described as a “Kid’s” or
“Children’s” website; (B) any website or portion of a website
directed at individuals under the age of 13; or (C) any website or portion of a
website that you have reason to know is used primarily by individuals under the
age of 13.
4.
PROPRIETARY RIGHTS;
RESTRICTIONS ON USE
4.1. Reservations
Except for the limited licenses expressly granted herein, ContentMassive
expressly reserves all right, title and interest in and to the ContentMassive
Script, content on the ContentMassive Website, anonymous aggregate data and all
processing, analytics, and other software and technology used by ContentMassive
in the analysis of your website and/or the provision of the Services,
including, without limitation, any derivatives, improvements, enhancements or
extensions of the Services conceived, reduced to practice or otherwise
developed on or on behalf of ContentMassive, all of which are valuable assets
of ContentMassive, and any copyright, patent or trademark or other intellectual
property right, or federal or state right, pertaining thereto.
4.2. Restrictions on Use and
Compliance
You shall not use, or allow the use of, the Services, except pursuant to the
limited rights expressly granted in this Agreement; use the Services in any
manner that is inconsistent with user documentation, if any, supplied to you by
ContentMassive or inconsistent with ContentMassive’s standard security
procedures, if any, accessible through your user interface; attempt to reverse
engineer, hack into, or compromise any aspect of the ContentMassive Technology
or Service, or attempt to access data or account information of any other
customer of ContentMassive; remove, obscure or alter any legal notices,
including notices of intellectual property rights appearing in or on any
materials delivered to you by ContentMassive; use, post, transmit or introduce
any device, software or routine that interferes or attempts to interfere with
the operation of the ContentMassive Technology and Service; use the ContentMassive
Technology and Service for academic research or research unrelated to your
Visitors or the web page(s) registered for use with the Services, or for
contemplated litigation, scholarship, or any other unintended purpose; post or
transmit any libelous, defamatory, indecent, obscene, abusive or pornographic
message, data, image or program; post or transmit any message, data, image or
program that would violate any property rights of others using the Services;
upload or download files that contain software or other material protected by
intellectual property laws, rights of privacy or publicity, or any other
applicable law unless you own or control the rights to such files or have
received all necessary consents; or use the Services to threaten, harass, or
otherwise violate the legal rights (including rights of privacy and publicity)
of others. You will not use the Services in any way or for any purpose that
would violate, or would have the effect of violating, any applicable laws,
rules or regulations or any rights of any third parties, including, without
limitation, any law or right regarding any copyright, patent, trademark, trade
secret, music, image, or other proprietary or property right, false
advertising, unfair competition, defamation, invasion of privacy or rights of
celebrity.
5. INDEMNIFICATION
You agree to indemnify, hold harmless and (only if requested by ContentMassive)
defend ContentMassive, at your expense, against any and all third-party claims,
actions, proceedings, and suits asserted against ContentMassive or any of its
officers, directors, employees, agents or affiliates, and all related
liabilities, damages, settlements, penalties, fines, costs or expenses
(including, without limitation, reasonable attorneys’ fees) incurred by ContentMassive
or any of its officers, directors, employees, agents or affiliates, arising out
of or relating to (A) your breach of any term or condition of this Agreement or
(B) your use of the Services. In such instances, ContentMassive will provide
you with electronic and written notice of such third-party claim, action,
proceeding, or suit to the last e-mail address and mailing address furnished to
ContentMassive within 30 days of learning of such claim. You shall cooperate as
fully as reasonably required in the defense of any claim. ContentMassive
reserves the right, at its own expense, to assume the exclusive defense and
control of any matter subject to indemnification by you.
6. REPRESENTATIONS AND WARRANTIES
You represent and warrant to ContentMassive that you (A) own all right, title
and interest in and to the data provided to the Services; (B) own or have
obtained all rights (or consent(s)) necessary to publish all of the content
created or used in the Services; and (C) have obtained all necessary consent(s)
from Visitors required to enable the Services. You specifically agree that ContentMassive
shall not be responsible for unauthorized access to or alteration of your data.ContentMassive
does not represent or warrant that (1) the Services will be error-free or
accessible at particular times, (2) defects will be corrected, (3) the
Services, or the server(s) that makes it available, are free of viruses or
other harmful components, or (4) the use or the results of the use of the
Services or the materials made available as part of the Services will be
correct, accurate, timely, or otherwise reliable.
7. DISCLAIMERS AND LIMITATIONS ON LIABILITY
7.1 General
Disclaimers
ContentMassive strives
to provide accurate and up-to-date information, reports, and services through
the Services, but we cannot guarantee that all content is free from
inaccuracies or typographical errors. We reserve the right to make improvements
or changes to the Services at any time without prior notice.
The Services may include
links to third-party websites (“Third Party Websites”). Accessing
Third Party Websites is at your own risk, and ContentMassive is not responsible
for the accuracy, availability, or reliability of any information, goods, data,
opinions, advice, or statements on Third Party Websites. These links are
provided as a convenience and do not imply endorsement.
7.2 Disclaimers
of Warranties
THE SERVICES AND ANY
REPORTS DERIVED THEREFROM ARE PROVIDED “AS IS” WITHOUT WARRANTY OF
ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. CONTENTMASSIVE DISCLAIMS ALL
WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF QUALITY, PERFORMANCE, NON-INFRINGEMENT,
MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT
THE SERVICES WILL MEET YOUR NEEDS OR BE ERROR-FREE.
7.3 Limitations
on Liability
UNDER NO CIRCUMSTANCES
SHALL CONTENTMASSIVE, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE
TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL,
CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING FROM YOUR USE OF THE SERVICES, WHETHER
BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF
CONTENTMASSIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
CONTENTMASSIVE’S TOTAL
LIABILITY FOR ANY CLAIMS ARISING UNDER THIS AGREEMENT SHALL NOT EXCEED THE
AGGREGATE FEES PAID TO CONTENTMASSIVE DURING THE SIX (6) MONTHS PRECEDING THE
INCIDENT GIVING RISE TO LIABILITY.
8.
SERVICE FAILURES
ContentMassive does not
guarantee uninterrupted Services and shall not be liable for any downtime
caused by factors including but not limited to maintenance, internet outages,
equipment failures, or events beyond our control.
9.
U.S. GOVERNMENT RIGHTS
If the Services are
acquired by or on behalf of the U.S. Government, the Government’s rights shall
be subject to the terms and conditions of this Agreement.
10.
FEES
10.1 Subscription
Fees
Subscription fees for
the Services are fixed during the Subscription Term unless you exceed account
limits or upgrade features, in which case additional fees may apply. By using
the Services, you agree to pay all applicable fees and taxes.
10.2 Changes in
Fees
ContentMassive may
change fees for the Services at any time with notice. Fee changes will apply
prospectively and will not affect fees for current Subscription Terms.
10.3 Payment of
Fees
Fees for your Plan will
renew automatically unless canceled before the end of the Subscription Term.
You authorize us to bill fees to your provided credit card and to update
payment information as necessary.
10.4 ContentMassive
Fees
If you use ContentMassive,
you are responsible for maintaining a sufficient account balance to cover
charges for phone numbers and minutes used.
10.5 Tracking
Numbers
Each tracking number is
valid for one month and will renew automatically unless canceled.
10.6 Per Minute
Charges
Charges for call usage
are billed from the time a call connects to the ContentMassive network until
all parties disconnect, rounded up to the nearest minute.
10.7 Credit Card
Payments
All fees are billed to
your credit card. You agree to keep billing information current and authorize
us to charge renewal fees accordingly.
10.8 Payment
Terms, Refunds, and Upgrades
Fees are non-refundable.
Upgrades to your Plan may incur immediate prorated charges. Downgrades are
allowed only at the end of the Subscription Term.
10.9 Account
Cancellation
To cancel your Plan,
contact support@contentmassive.com. Fees for the current Subscription Term
are due upon cancellation.
11. ContentMassive
Terms
11.1 Call
Recording
ContentMassive offers
call recording with caller notification. By using call recording, you agree to
these terms and acknowledge your responsibility for compliance with recording
laws.
11.2 Telephone
Numbers
ContentMassive will make
reasonable efforts to obtain and maintain requested telephone numbers. You
agree to comply with porting and usage terms for telephone numbers.
12.
TERM AND TERMINATION
12.1 General
ContentMassive may
terminate or suspend Services for material breaches with notice.
12.2 Termination
of Services
Either party may
terminate Services at any time. Upon termination, you must pay outstanding
fees, and access to historical data will cease.
13.
MODIFICATIONS TO THIS AGREEMENT
ContentMassive may
modify this Agreement with notice. Your continued use of Services constitutes
acceptance of modified terms.
14.
MISCELLANEOUS
14.1 Excuse
ContentMassive is not
liable for failure to perform due to circumstances beyond our control.
14.2 Severability
and Waiver
If any provision of this
Agreement is unenforceable, the remainder shall remain in effect. Our failure
to enforce any provision does not waive our right to enforce it later.
14.3 Entire
Agreement
This Agreement
supersedes all prior agreements between us.
14.4 Arbitration
Disputes shall be
resolved through binding arbitration in Delaware, excluding class actions.
14.5 Injunctive
Relief
Arbitration does not
apply to actions for injunctive relief related to intellectual property.
14.6 Choice of
Law and Forum
This Agreement is
governed by Delaware law, with jurisdiction in Delaware courts.
14.7 Notices
Notices may be delivered
electronically or by mail.
14.8 Transfer of
Rights
You may not transfer
rights without ContentMassive’s consent.
14.9 Headings
Section headings are for
convenience and do not affect interpretation.
14.10 Force
Majeure
ContentMassive is not
liable for failure to perform due to force majeure.
14.11 Future
Functionality
Purchases are not
contingent on future features unless agreed in writing.
15.
SPECIAL ADMONITIONS FOR INTERNATIONAL USE
You agree to comply with
local laws regarding online conduct and data transmission.
These terms and
conditions constitute the entire agreement between you and ContentMassive
regarding the Services and supersede any prior agreements or representations.
If you have any questions about these terms, please contact us
at support@contentmassive.com.